FAQ Support Stay updated

Support

Report a bug to IPTVX.

Send us the details we need to investigate. If you are reporting from inside the app, attach logs when IPTVX asks for them.

Bug report

Send a report to our team

Describe what happened, where it happened, and which device you used. Reports are sent to IPTVX support.

Check FAQ first

Do not include playlist URLs, passwords, or private stream credentials. If logs are needed, send them from the IPTVX app bug report flow.

Refunds and withdrawal

Refunds depend on where the subscription was purchased and whether premium access has started:

  1. Apple purchases: visit reportaproblem.apple.com.
  2. Google Play purchases: manage refunds through Google Play order history.
  3. Amazon purchases: manage refunds through Amazon Appstore billing.

Account & billing

Renewals are canceled in the store where you subscribed. Cancellation stops future renewals and does not refund the active paid period.