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Refunds and withdrawal

Refunds depend on where the subscription was purchased and whether premium access has started:

1. Apple purchases: visit reportaproblem.apple.com.
2. Google Play purchases: manage refunds through Google Play order history.
3. Amazon purchases: manage refunds through Amazon Appstore billing.
4. Direct website purchases: premium access starts immediately after purchase. After the checkout acknowledgement, change-of-mind refunds are excluded; billing errors and mandatory consumer rights remain covered.

Account & billing

Store renewals are canceled in the store where you subscribed. Direct IPTVX website subscription renewals can be canceled from the IPTVX account page; cancellation stops future renewals and does not refund the active paid period.